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5509 Livingston Rd Forest Heights, MD 20745

301-839-4450 | 24/7 Towing 301-567-2033 Norris Garage Reviews
Opening Hours
  • Mon 7:30AM - 6:00PM
  • Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
  • Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
  • Sat Closed
  • Sun Closed

301-839-4450 | 5509 Livingston Rd

CODE OF ETHICS

CODE OF ETHICS, Forest Heights, MD

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

coupons

FREE BRAKE INSPECTION

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With the Purchase of a Tire Rotation

  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Car Care Aware

Testimonials

This garage is one, if not the best, period. Friendly team of mechanics. knowledgeable. They explain everything. They never take another shop's word,they check it for themselves. I love the way my vehicle runs after it's been there.
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