I visited this shop for the first time today. 2 Tire pressure lights were on. Took it to Mr Norris and his guys checked my tires and added air. They explained what they were going to do to check the tires. Very friendly, professional and nice. Once they finished my tires, it was POURingggg raining, Mr Norris was nice enough to hold an umbrella over me and walk me to my car, TWICE. I told them they have gained a new customer. I will be returning to them for my car needs.